Contact us

If you have a question about your receiving, or your tracking number, please be sure it has been 3–5 days after you've ordered, as that is the general processing time.

If you have a question about switching items, please provide us with an order number and message us.

📧 Email: rewardsplatinume@gmail.com

🇭🇰 Registered Office (HK): RM 11, 22/F, The Cloud, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong

🏢 Principal Place of Business: Tan Ninh, Xa Ninh Trung, Thi Xa Ninh Hoa, Khánh Hòa, 650000, Viet Nam

⏰ Business Hours: Mon–Fri: 9:00 AM – 5:00 PM ICT